Account & settings

See the store's collaborator code

Find your store’s 4-digit collaborator request code so our support team can help.

Updated 23 Oct 2026·1 min read·Plan: all

Why do we need partner access from your store?

We need the temporary access to your store to help you with settings or fix the problem reported. We promise to be careful with every setting on your website. When we fix all problems, you can remove the access from your end.

2 steps to see the store collaborator code

1. In the navigation tab, go to Settings

Screenshot: 1. In the navigation tab, go to Settings

2. In the Settings, go to Users and permissions. You might see it as “Users”. Depend on what you see, please select the correct tab below:

If you see it’s “Users”

In the tab Users, go to Security, and in Collaborators you will get the 4-digit code

Screenshot: In the tab Users, go to Security, and in Collaborators you will get the 4-digit code

In this example, the collab code is 1234

If you see it’s “User and permission”

Go to Users and permissions

Screenshot: Go to Users and permissions

Scroll down, and you will see the Collaborators > Collaborator Request Code

Screenshot: Scroll down, and you will see the Collaborators Collaborator Request Code

In this example, the Collaborator Request Code is 5678

REZ Pricing Guideline · Approve our collaborator request · Get to Custom CSS

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