Getting started

How preorder campaigns work?

Preorder lets you sell products before they’re in stock. You control when the Preorder button appears based on product inventory.

Updated 23 Oct 2026·2 min read·Plan: all

Screenshot: How preorder campaigns work?

This article explains the 3 main settings for preorder campaigns and how they work.

Screenshot: This article explains the 3 main settings for preorder campaigns and how they work.

1️⃣ Show Preorder When Product Is Out of Stock

Best for: limited stock items or restocks in progress

When the campaign is published

  • ✅ Continue selling when out of stock → ON
  • ✅ Track quantity → ON

Screenshot: Track quantity → ON

When the campaign is unpublished

  • ❌ Continue selling when out of stock → OFF

What customers see

  • Preorder button appears when stock = 0
  • When stock is added, the button switches back to Add to Cart

2️⃣ Always Show Preorder

Best for: made-to-order products

When the campaign is published

  • ✅ Continue selling when out of stock → ON
  • ✅ Track quantity → ON

Screenshot: Track quantity → ON

When the campaign is unpublished

  • ❌ Continue selling when out of stock → OFF

What customers see

  • Preorder button is always visible
  • Stock level does not affect the button

3️⃣ Show Preorder When Product Is In Stock

Best for: product launches or long shipping times

When the campaign is published

  • ✅ Track quantity → ON

When the campaign is unpublished or deleted

  • ✅ No Shopify settings are changed

What customers see

  • Preorder button appears when stock > 0
  • When stock runs out, the button changes to Sold Out

Quick Comparison

Setting When Preorder Button Shows At 0 Stock
Show Preorder When Out of Stock Stock = 0 Preorder appears
Always Show Preorder Always Preorder stays
Show Preorder When In Stock Stock > 0 Sold Out appears

🎯 Which Option Should You Choose?

  • Show Preorder When Out of Stock
    → Keep selling between restocks
  • Always Show Preorder
    → Produce items after customers order
  • Show Preorder When In Stock
    → Build launch hype or set expectations for long delivery times

How to make the app work on the online store? · How does back in stock flow works?

Was this article helpful?